Legal

Privacy Policy

Last updated: June 1, 2026

This Privacy Policy explains how SportAI ("we," "us," or "our") collects, uses, and protects your information when you use our sports analytics platform. We aim to collect only what we need to run the Service well.

1. Information We Collect

We collect the following categories of information:

  • Account information. Your name, email address, password (stored hashed, never in plain text), and your subscription plan.
  • Usage data. How you interact with the Service — pages and features you use, picks you view, preferences, and similar activity — to operate and improve the product.
  • Payment information. Billing is handled by Stripe. We do not store your full card number or CVC; Stripe processes and stores payment details. We retain limited records such as your subscription status, plan, and transaction history.
  • Technical data. IP address, browser and device type, and basic logs used for security, fraud prevention, and diagnostics.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service and its analytics.
  • Create and manage your account and authenticate your sessions.
  • Process subscriptions, payments, and renewals through Stripe.
  • Send transactional messages (e.g., receipts, security and account notices).
  • Protect against fraud, abuse, and unauthorized access.
  • Comply with our legal obligations.

3. Cookies & Sessions

We use cookies and similar technologies to keep you signed in, remember your preferences, and secure your session. Essential cookies are required for the Service to function. You can control non-essential cookies through your browser settings, though disabling some cookies may affect functionality.

4. Third-Party Services

We share information with trusted service providers only as needed to operate the Service:

  • Stripe — payment processing and subscription billing.
  • Sports data providers — odds, schedules, statistics, and related sports data that power our analytics.
  • Email and infrastructure providers — to deliver transactional email and host the Service securely.

These providers process data on our behalf under their own terms and privacy policies. We do not sell your personal information.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. We may retain certain records longer where required for legal, accounting, or fraud-prevention purposes. When data is no longer needed, we delete or anonymize it.

6. Your Rights

Depending on where you live, you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing. You can update much of your information from your account settings, or contact us to exercise these rights. We will respond in accordance with applicable law.

7. Security

We use technical and organizational safeguards — including encryption in transit, hashed passwords, and access controls — to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to protect your data and to respond promptly to any incident.

8. Children's Privacy

The Service is not intended for anyone under 18, and we do not knowingly collect personal information from children. If you believe a minor has provided us with information, please contact us and we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will revise the "Last updated" date above and, where appropriate, notify you. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.

10. Contact

Questions about your privacy or this policy? Email us at support@sportai.com or visit our Contact page.